RETURN/REPLACE & GUARANTEE

Communication will solve 100% of problems! I will not be happy until you are happy!

IMPORTANT: Due to the holiday peak season, please allow an additional 1-3 days for orders to process and ship. Thank you for your understanding and patience!

- ALL SIGNS come with GUARANTEED SAFE ARRIVAL! If there is any damage from shipping, we will send the replacement part or new sign FOR FREE!

We cannot ship to Po Boxes - Please use physical address. Thank you!

Neon signs are fragile! 💥 Please contact us if you have issues.

Please allow 2-5 business days for production and handling, as many signs are crafted to order.

- RETURNS - If for any reason you are dissatisfied, We accept returns on signs within 30 days of receipt. If you would like to return and refund, return shipping must be paid for by buyer :) Thanks so much!!! 

SHIPPING IS FREE ON ALL SIGNS!!

*Please note - Custom designed signs can not be returned. If there are any issues, we will send parts for replacement! (Replacement is very easy and comes with instructions)

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* Please feel free to reach out anytime to my direct email for any questions or return requests! *

Wilsonxgraham@gmail.com

I will do my absolute best to respond within 24 - 48 hours to all questions and concerns. Thank you!